v1.03 is the version of the client software currently in development which may get released as v1.10.
Although Helpdesk is already one of the most customisable and modular Windows developments around, this new version has undergone some significant internal architectural changes in order to increase its modularity and how clients can purchase/upgrade individual elements seperately.
V1.03 also significantly increases how customers can relabel Helpdesk objects.
The v1.0x & v1.1x versions will continue to be developed for the .Net framework 1.1
The diagram below shows how v1.03 is modularised.